Farm Contractor & Large Scale Farmer
    Twitter LinkedIn
    • FREE Email Newsletters
    • About Us
    • Advertise
    • Subscribe
    • Contact Us
    Twitter LinkedIn
    Podcast
    Farm Contractor & Large Scale Farmer
    • News
      • Arable & Agronomy
      • Dealership News
      • Environmental Land Management Scheme/Policy
      • Event News
      • Health & Safety
      • Machinery
      • People
      • World News
    • Farm Machinery
      • Amenity & Maintenance
      • Cultivations
      • Drilling
      • Grassland Equipment
      • Harvesting
      • Muck & Slurry
      • Sprayers
      • Telehandlers
      • Tractors
      • Tractor of the Year
      • Tyres & Tracks
      • Whatever happened to?
    • Precision Farming
    • Markets & Policy
    • Profiles
      • National Arable and Grassland Awards
      • Company Profiles
      • Reader Profiles
    • Livestock
      • Beef
      • Dairy
      • Sheep
    • Magazines
      1. June 2025 issue
      2. Cereals event guide 2025
      3. May 2025 issue
      4. April 2025 issue
      5. March 2025 issue
      6. 2025 Tyre Developments supplement
      7. February 2025 issue
      8. National Arable and Grassland Awards supplement
      9. January 2025 issue
      10. December 2024 issue
      11. November 2024 issue
      12. October 2024 issue
      13. September 2024 issue
      14. August 2024 Issue
      15. 2024 Drills and Seeds supplement
      16. July 2024 Issue
      17. Cereals Supplement
      18. June 2024 Issue
      19. May 2024 Issue
      20. April 2024 Issue
      21. Tyres and Tracks Supplement
      22. March 2024 Issue
      23. National Arable & Grassland Award – Meet the Finalists
      24. February 2024 Issue
      25. January 2024 Issue
      26. December 2023
      27. Agritechnica Preview Supplement
      28. November 2023
      29. October 2023
      Featured

      Cereals event guide 2025 available now

      By Matthew TiltJune 20, 2025
      Recent

      Cereals event guide 2025 available now

      June 20, 2025

      June 2025 issue available now

      June 2, 2025

      May 2025 issue available now

      May 1, 2025
    • Events
    • Podcast
    Farm Contractor & Large Scale Farmer
    Machinery

    Claas bring forward launch of online PartsDoc catalogue in response to Coronavirus pandemic

    John SwireBy John SwireMarch 31, 20202 Mins Read
    Facebook Twitter LinkedIn Email

    In order to minimise human contact and still provide a high level of service to customers, Claas UK has launched its Parts Doc electronic parts catalogue on it’s website for customers.

    Available to users throughout the UK and Ireland, Parts Doc enables customers to quickly and easily identify any parts they require, which can then be ordered through their local dealership.

    Parts Doc can be accessed either via the www.claas.co.uk or www.claas.ie websites where it can be found under the ‘Service + Parts’ – ‘Applications’ heading or directly via ‘www.claas.co.uk/service new/applications/spare-parts-catalogue’.

    From here, having selected the machine type and model, the customer then needs to enter their machine’s serial number to bring up the appropriate machine sections, from which they can then identify the parts they require. For simplicity, instead of a long parts number, each part is given a simple drawing number.

    Once they have found the parts they require, to order the parts required, the customer simply needs to contact their local Claas dealer and give them the machine model or serial number and appropriate drawing number for the part, which the dealer can then cross-reference to the full part number and advise on price and availability.

    Once ordered by the dealer, the part will be dispatched from the central Claas UK Parts warehouse at Saxham for next day delivery to the dealership for collection by the customer. For parts that have to be dispatched from the Claas Parts Logistics Centre in Hamm, Germany, again the majority of these items will be delivered overnight direct to the dealership for next day collection.

    Tweet
    Share
    Share
    Pin
    Share. Facebook Twitter LinkedIn Email
    Previous ArticleCeva launches new ‘Wave goodbye to pain’ in cattle campaign
    Next Article Milk redirection needed to support dairy farmers
    John Swire

    Read Similar Stories

    Kuhn to highlight potential cost savings at Groundswell

    June 18, 2025

    Mzuri closes down UK production

    June 16, 2025

    Hi-Spec to introduce new diet feeder at Royal Highland

    June 16, 2025
    Most Read Stories

    Kramp launches own-brand PTOs

    July 1, 2025

    Turney Group to take on Merlo brand with new dedicated depot

    July 1, 2025

    Ernest Doe sells Ashford depot to Haynes Bros

    July 1, 2025
    Farm Contractor & Large Scale Farmer

    The UK's leading agricultural machinery journal

    Twitter LinkedIn
    © 2024 MA Agriculture Ltd, a Mark Allen Group company

    Privacy Policy | Cookies Policy | Terms & Conditions

    • Farmers Weekly
    • AA Farmer
    • Poultry News
    • Pig World

    Type above and press Enter to search. Press Esc to cancel.